Kotak Mahindra Bank is the 4th largest Private in India.
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Kickstart your career with Kotak Mahindra Bank
Assured Job as a Virtual Relationship Manager
Earn a Co-branded Certificate from Kotak Bank & NIIT
Starting Salary of ₹ 3.50 Lakhs CTC* + Performance Linked Pay.
Walk-in as a graduate, walk-out as a Virtual Relationship Manager
- Work with one of Leading Private Bank
- Join as Virtual Relationship Manager at Kotak Mahindra Bank.
- Stipend of ₹ 5,000/- during Internship of 15 days.
- Starting salary of ₹ 3.50 Lakhs CTC* + Performance Linked Pay.
- 4 Weeks of Online Training + 15 Days Internship
- Job Location Mumbai (Thane) & Hyderabad
Program Fee
Rs. 84,000/- ( Excluding GST @ 18% )
For more payment options
Program Content
Basics of Banking, Banking Products Overview, Third-party Products and Digital Banking; Winning Mindset; Professional Skills; Communication skills; Telephone conversation skills; Mock calls; Customer Profiling; Customer Service; Customer Relationship Management; Compliance and Monitoring; Sales Cycle; Cross Selling Skills; Virtual Selling Skills; Account opening with compliance; KRA and incentives
Eligibility Criteria & Loan Details
Qualification:
Graduates or Post Graduates from any stream with 50% and above in Graduation
Age: ≤ 25 years
Freshers or Candidates with less than 2 years of Work Experience can apply.
You would NOT be eligible for this program if:
•You have a relative working at Kotak Mahindra Bank in accordance to the relative hiring policy of the Bank. Moreover, if two relatives get selected for the program, candidate with lower assessment score will have to withdraw their application
•You have been subjected to any disciplinary proceedings by your previous employer(s) at any time
•You have ever been proceeded against or convicted under any criminal statutes or in a consumer forum
•Any legal action is pending or proposed to be initiated against you
•Any candidate with relatives working in the bank cannot be considered for hiring if the relationship is falling within the relationship defined below.
Husband/ Wife; Father (Includes stepfather); Mother (Includes stepmother); Son (Includes stepson); Son’s wife/wives; Daughter (Includes stepdaughter); Daughter’s Husband; Brother (Includes stepbrother); Sister (Includes stepsister); Member of HUF
NOTE:
Shortlisting at any stage during the application or selection process will be done basis Kotak Mahindra Bank criteria. The student's education qualifications and background will be verified by the Kotak Mahindra Bank through an external agency. The details provided by the student at the time of application/selection need to be authentic which are subject to verification. Once the Agency confirms the authenticity of these details only then the candidate will be considered for further process of selection/ employment in the Kotak Mahindra Bank. At the time of joining the Kotak Mahindra Bank, the candidate will have to submit a “self declaration” medical fitness form.
Address Proof/Identity Proof/Signature Proof
Passport
Driving License
Voters Identity Card
NREGA Card
Updated Resume (CV)
Birth Date Proof (Any 1 document)
Passport
Driving License
Birth Certificate
School Leaving Certificate
SSC/HSC Certificate
Election Card/Voter Card
ID Required
PAN Card (Mandatory)
Aadhaar Card issued by UIDAI (Mandatory)
Academic Certificates (All Original Documents)
10th SSC & 12th HSC Mark sheets
Graduation Certificate.
Experience Certificate
Requisite proof of experience and Relieving letter from your last employers will be required as proof of Experience .
STEP 1:
Register yourself by completing your online application form on this site. Please note, your application will be considered for further processing only when it is completed, including the payment of application fee. This application fee is for the purpose of the VRM Program (Virtual Relationship Manager) or Employment with Kotak Mahindra Bank.
STEP 2:
The selection process consists of one-on-one interaction with NIIT Interview panel & Final Interview by Kotak Mahindra Bank.
STEP 3:
The selected candidates shall receive a Selection Letter from NIIT and after document verification, candidates shall be issued Provisional Offer Letter by Kotak Mahindra Bank. On completion of the admission formalities and payment of fee selected candidates shall be enrolled for the program.
Important Note:
In case you are unable to complete the course / unable to pass all the subjects / unable to get the required minimum 60% marks as stipulated within the 4 Weeks of training and in case you are not able to clear Kotak Bank Service Quality assessment within 15 days of internship, the Provisional Offer or subsequent employment with Kotak Mahindra Bank stands withdrawn automatically without any further action by Kotak Mahindra Bank.
List of KYC required :
- PAN
- Aadhar
- Kotak Mahindra Bank Provisional Offer letter
- Bank Statement (can be uploaded using any of the 3 methods – Account aggregator / Internet banking / E-statement).
- Salaried – last 6 month bank statement
- Self-Employed – Last 12 month statement
Loan Application Process:
- Min Age – 21 year
- Max Age – 60 (Salaried) & 65 (Self Employed)
- Income Criteria – No minimum income criteria
- If the learner is Major & unemployed or Minor – KYC & Bank statement of the earning family member is also required along with learner KYC.
- Applicant will select course on APP / Web Portal
- Post course selection applicant will select the loan amount & tenure as per requirement.
- Provide basic personal details & upload offer letter received from Kotak Mahindra Bank
- Enter PAN (Bureau Fetching)
- Enter Aadhar (Address Verification)
- Bank Statement (basis on employment type as mentioned above) if required.
- Application will get submit for under writing.
- Loan application e-sign using Aadhar number.
- Emandate (using Debit card / Internet Banking / Aadhar / Physical)
- Application disbursed & respective bank account will get credit within 10 mins
Please note – Application journey will be E2E digital for applicant & if all the pre-defined risk parameters are met then application will get the disburse in less than 30 Mins.
Successful completion of the Kotak Bank Virtual Relationship Management Program implies fulfilling of the following conditions:
a) Completion of the 4 Weeks of Online training with prescribed minimum marks of 60%
b) Completion of 15 days internship (Including clearing the Kotak Bank Service Quality assessment during these 15 days of internship)
c) Satisfactory conduct throughout the program as per the Code of Conduct prescribed by NIIT & Kotak Mahindra Bank, leading to the conferring of a Certificate "Kotak Bank Virtual Relationship Management Program", co-branded by Kotak Bank & NIIT.
In case you are unable to complete the course / unable to pass all the subjects / unable to get the required minimum 60% marks as stipulated within the 4 Weeks of training and in case you are not able to clear Kotak Bank Service Quality assessment within 15 days of internship, the Provisional Offer or subsequent employment with Kotak Mahindra Bank stands withdrawn automatically without any further action by Kotak Mahindra Bank.
Program Process Flow
Program Mentors
Vidya Menon
Vidya has a Masters Degree in Financial Management, is a graduate in Commerce and also holds a Diploma in Business Management.
Vidya Menon
Vidya brings 17 years of BFSI industry experience having worked in Retail Banking with AU Small Finance Bank, Yes Bank, DCB Bank, and ICICI Bank. Her experience spans across Banking, Finance, Insurance, business development, investments, loans, trade finance, audit, risk, process, AML, compliance, training, and team management. Vidya has managed RMs and customer portfolios during her tenure as Branch Manager and Branch Service Delivery Manager.
She has also led several critical projects like launching of new branches, setting up currency chest operations, conducting branch audits, business development, training and quality, and delivering excellent customer service. She is proficient in operating various financial and digital systems at a bank branch.
Gayathri Anand
Rich experience in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.
Gayathri Anand
Gayatri Anand, BFSI trainer with an experience of 12 years in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.
Gayatri has been associated with IFBI for about 7 years and managed the education delivery for Pune. She has an MBA degree in HR and certification in CAIIB.
Vivek Chopra
Vivek is a graduate in Commerce and Hotel Management and a Masters in Business Administration.
Vivek Chopra
Vivek is a programme mentor at IFBI and brings 18 years of BFSI industry experience. He has worked in Retail and Commercial Banking with Kotak Mahindra Bank, ICICI Bank, and American Express.
He has managed a team of RMs and the customer portfolios during his tenure as a Cluster Manager and Commercial Banking Manager. He has conducted various training programmes for SBI, KVB, HDFC Bank, Small Finance and Payments Banks, KBL, and India Post.
Deepak Garg
Rich experience in Banking operations, software implementation and training.
Deepak Garg
Deepak is an Academic Coordinator and BFSI trainer with IFBI for over 14 years. Besides being a specialist in Banking Domain, he has undertaken academic delivery for more than 11,000 hrs. He has trained more than 5000 professionals in various Private sector and Public sector banks.
He is Post Graduate in Statistics from the Hindu College University of Delhi secured the first position in college. He completed his PGDCA from Jamia Hamdard University.
The NIIT Advantage
In case of any concern, you can drop an email at Kotak.Info@niit.com or call us at 1800 889 6263
Graduates having more than 50% in any stream, ≤ 25 years age (at the training start date), Freshers or Candidates with less than 2 years of Work Experience, who are interested to have a rewarding career in Banking should join this course. Note that proficiency in English, spoken and written, and local language proficiency is a pre-requisite for the program.
The selection process consists of one-on-one interaction with NIIT Interview panel & Final Interview by Kotak Mahindra Bank. The selected candidates shall receive a Selection Letter from NIIT and after document verification, candidates shall be issued Provisional Offer Letter by Kotak Mahindra Bank. On completion of the admission formalities and payment of fee selected candidates shall be enrolled for the program.
It is a 4 Weeks of Online Training by NIIT & 15 days internship at Kotak Mahindra Bank office.
Freshers or Candidates with less than 2 years of Work Experience can apply. Candidates should possess good communication skills and have a good command over the English language and local language, both written and spoken. Age: ≤ 25 years
Certificate in "Kotak Bank Virtual Relationship Management Program" co-branded by Kotak Bank & NIIT.
Selected candidates will receive a Selection Letter from NIIT. Upon successful document verification, they will be issued a Provisional Offer Letter by Kotak Mahindra Bank. Once admission formalities are completed and the program fee is paid, candidates will be officially enrolled in the program.
After successfully completing four weeks of online training along with the required assessments, and during 15 days of Internship candidate need to clearing Kotak Bank Service Quality assessment. Successful candidates will be eligible to receive the Appointment Letter from Kotak Mahindra Bank.
The total fee for the program is ₹ 84,000 + 18% GST .
The program fee includes 4 Weeks of Online Training by NIIT and 15 days internship with Kotak Bank.
Once you are selected after clearing screening process of one-on-one interaction with NIIT Interview panel & Final Interview by Kotak Mahindra Bank, you will have to pay a Registration Fee of ₹ 10,000+ Taxes. The balance amount will have to be paid before the commencement of training, which can be self-financed, or you can apply for loan.
Following Documents are required during selection:
Updated Resume (CV)
Address Proof/Identity Proof/Signature Proof (PAN card, Aadhar Card, Passport / Driving License/Voter’s Id)
Birth Date Proof (Passport / Driving License / Birth Certificate, School Leaving Certificate)
Academic Certificates (X, XII, Graduation all documents)
Experience letter and Relieving letter from your last employer will be required .
Once the Program starts fee is not refundable. If you wish to leave before the program commencement, then the fee paid is refundable.
The “Virtual Relationship Management Program" is an initiative by Kotak Mahindra Bank – NIIT Academy focusing on building talent at Kotak Mahindra Bank and aims to create next-generation Relationship Managers.
No, the program requires you to have completed graduation.
No, this is a full time program and you are required not to be in employment while undergoing this program and at the time of joining this program, you are required to submit Experience letters and Relieving letters from your previous employers.
Successful completion of the Kotak Bank Virtual Relationship Management Program implies fulfilling of the following conditions:
a) Completion of the 4 Weeks of Online training with prescribed minimum marks of 60%
b) Completion of 15 days internship (Including clearing the Kotak Bank Service Quality assessment during these 15 days of internship)
c) Satisfactory conduct throughout the program as per the Code of Conduct prescribed by NIIT & Kotak Mahindra Bank, leading to the conferring of a Certificate "Kotak Bank Virtual Relationship Management Program", co-branded by Kotak Bank & NIIT.
Please note:
In case you are unable to complete the course / unable to pass all the subjects / unable to get the required minimum 60% marks as stipulated within the 4 Weeks of training and in case you are not able to clear Kotak Bank Service Quality assessment within 15 days of internship, the provisional offer of subsequent employment with Kotak Mahindra Bank stands withdrawn automatically without any further action by Kotak Mahindra Bank.
Virtual Relationship Manager job is to handle outbound calls for Wealth/Privy customers, manage assigned customer portfolios, and drive cross-sell of banking products (cards, liabilities, assets). Deliver end-to-end phone banking support across multiple product lines. Ensure high service quality, timely issue resolution, and a consistent customer experience, measured through NPS and service benchmarks. Maintain daily process logs, adhere to security and quality norms, and act on feedback for continuous performance improvement.
Upon successful completion of the 4-week online training and relevant assessments, the candidate will undergo a 15-day internship at a Kotak Mahindra Bank branch. During this internship period, the candidate must successfully clear the Kotak Bank Service Quality Assessment to be eligible for the final Appointment Letter from Kotak Mahindra Bank.
Posting allocation would solely depend upon business requirements of the Kotak Mahindra Bank and vacancies available at that time.
Yes, Stipend of INR 5000 shall be given to participants during 15 days of Internship at Kotak Bank Office.
The annual CTC is ₹ 3.50 Lakhs*+ Performance Linked Pay.
